Negotiation is defined by the Macquarie Dictionary (1998) as ‘to confer (with another) with a view to agreement’. There are no formal rules governing how these negotiations are to be conducted, although there are culturally accepted styles or approaches for doing so. What negotiation and conflict have in common? The obvious common denominator in negotiation […]
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“When I can no longer proudly say ‘I am a mechanic’ my self-esteem gradually wastes away. I meet a stranger and admit that I am unemployed, perhaps have been for an extended period of time and I feel that my stature diminishes from the look in their eyes. I talk about what I used to […]
This exercise explores further the type of person you are and your personality needs. Simply select either the left or right option, depending of which statement most reflects you, and follow the instructions below. Part A: Completing the Profile Do you consider yourself as being…? More Dominant ( ) More Passive ( ) More Gets […]
Every situation we encounter evokes a reaction and emotions. This usually only becomes a problem when the reactions and emotions we experience are unpleasant. In this post you will be focusing on your experience of being suddenly unemployed by addressing the following four points: Acknowledge that you are experiencing strong and sometimes unpleasant reactions and […]
Unfortunately ‘organisational restructuring’ and ‘downsizing’ are common events in today’s workplace. For those individuals who suddenly lose their job, financial pressures can be overwhelming. Most support individuals receive focus on supporting the individual financially. However even under the best conditions where someone has ample savings and decent job prospects, suddenly losing a job is an […]
Tanya is an 18 year old girl who works part time in a shoe store to pay her way through university. The manager is Brad a 29 year old, fit looking man who is a real go-getter can-do sort of personality. Tanya is by contrast quite shy and very well mannered. Tanya asked Brad one […]
Jack is a 59 year old single male who is a manager in a busy retail firm. Jack feels that life has passed him by a bit. He is regarded as a good manager but he has no ambitions at his stage of life to advance any more. He has worked for the firm for […]
Here are some recommendations to effectively deal with workplace bullying or harassment. In the next post, we’ll explore a case study example of preferred options. Learn about people and their personalities — so that you don’t become a serial victim of another person’s bullying or harassing behaviour. Refer back to the work of Brinkman & […]
The following case study is based loosely around a real story but the people and the circumstances are fictional. Leanne is a 48 year old woman who is one of two product managers in a major computer parts facility. Leanne has excellent qualifications and experience as a manager in the computer sales industry. However she […]
Defining ineffective options is really difficult because there is not a lot of research evidence to guide people about what are effective and ineffective responses to workplace harassment and bullying in context (Commonwealth Department of Health and Aged Care, 2000: 35). Obviously becoming mentally ill and suicidal should be considered as ineffective responses and a […]
According to Field ([2002-2004, Web site (accessed 21/08/06): www.bullyonline.org/workbully/amibeing.htm): ‘Bullying causes injury to health and makes you ill. How many of these symptoms do you have? Constant high levels of stress and anxiety Frequent illness such as viral infections especially flu and glandular fever, colds, coughs, chest, ear, nose and throat infections (stress plays havoc with […]
Let’s identify some key elements of a bully in the following list, adapted from Witheridge’s (2001: 4) outline of open versus hidden bullying. Open Bullying Behaviours Physical violence Shouting or swearing at someone in public or private Instant rages over trivial matter Humiliating someone in front of colleagues Ignoring or isolating someone in public deliberately […]
Brinkman and Kirshner (2003: 7) argue that depending upon goals and intentions of people in an organisation for example certain personality characteristics and behaviours emerge depending upon what a task may entail. They claim that there are 4 intentions that people use in their lives in order to function in undertaking tasks. They include: Get […]
Source: www.bullyonline.org/workbully/amibeing.htm “Constant nit-picking, fault-finding and criticism of a trivial nature — the triviality, regularity and frequency betray bullying; often there is a grain of truth (but only a grain) in the criticism to fool you into believing the criticism has validity, which it does not; often, the criticism is based on distortion, misrepresentation or fabrication. […]
“Bullying is a compulsive need to displace aggression and is achieved by the expression of inadequacy (social, personal, interpersonal, behavioural, professional) by projection of that inadequacy onto others through control and subjugation (criticism, exclusion, isolation etc). Bullying is sustained by abdication of responsibility (denial, counter-accusation, pretence of victimhood) and perpetuated by a climate of fear, […]