Many people working in organisations try to avoid being part of a team. Perhaps the many levels of requirements for good teamwork place it in the “too-hard” basket. Yet there are many advantages accruing to both the organisation and the individual from successful teamwork. In this post, we look at some of these advantages. Greater […]
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Many people working in organisations try to avoid being part of a team. Perhaps the many levels of requirements for good teamwork place it in the “too-hard” basket. Yet there are many advantages accruing to both the organisation and the individual from successful teamwork, including greater efficiency, personal growth, improvement in communication skills, superior generation […]
The idea that we human beings have not only a quotient of cognitive intelligence, our so-called “IQ”, but also a level of emotional intelligence, called either “EQ” (for emotional quotient) or “EI” (emotional intelligence) has been emerging for at least 30 years (Mayer, Salovey, & Caruso, 2004b). It began to be popularised in the 1990s […]
Perhaps the cooler months of winter encourage us to look inward. Maybe the sluggish economy is generating job uncertainty and anxiety. Or maybe we are collectively raising our self-awareness. I’m not sure, but I am seeing an explosion of interest in self-assessment measures, so it might be helpful to revisit personality inventories, seeing how to […]
November 16th is “International Day for Tolerance”, for which U.N. Secretary-General Ban Ki-moon declared: “I call on all people and governments to actively combat fear, hatred and extremism with dialogue, understanding and mutual respect. Let us advance against the forces of division and unite for our shared future.” November 21-29 is “Social Inclusion Week”, which […]
“Your meals are disgusting!” she shouted. A look of deep hurt flashed across his face before anger kicked in. “You don’t need to be cooked for anyway,” he retorted. “Your bottom’s gone way beyond cute!” Does anything familiar echo here? What about in the following exchange? “Darling,” he said, repeating his familiar compliment, “You’re beautiful.” […]
Robert has been referred to you for counselling. He has recently started a new role as an executive for a large international company. The role involves some travel and this was made very clear to Robert when he accepted the position. Robert has a fear of flying but really wanted to work for the company […]
Your wellbeing can benefit from being more creative. How many different ways can you use a brick? What would happen if dogs could talk? What will our homes and workplaces look like 100 years from now? When you read the questions above, what is your reaction? Do you shrug and start to click away from […]
Michael comes to you to assist him in being more effective in the workplace. He has recently started in a new position and finds it difficult to communicate with his manager who does not seem to have time for him. As the coach, how would you help this client? There are a couple of issues […]
Mediation is fast becoming a commonly accepted alternative form of dispute resolution. For most of us, we have probably heard of mediation as a tool for separating and divorcing couples to settle disputes before going to court or a process used in formal and informal industrial and workplace disputes, but there are elements of mediation […]
Every person has distinctive viewpoints that are equally valid (from where they stand) as the other party involved in the conflict. Each person’s viewpoint makes a contribution to the whole and requires consideration and respect in order to form a complete solution. This wider view can open up the communication transaction possibilities. It may require […]
Jocelyn works as a Human Resources Manager for a large international organisation. She is becoming more and more stressed at work as the company is constantly changing and evolving. It is a requirement of her job that she keeps up with this change by implementing new strategies as well as ensuring focus is kept on […]
Reactions to the news of sudden unemployment, whether through redundancy or dismissal, are as varied as the individuals affected. Emotional reactions can range from shock and disbelief to anger and resentment. Of course, there is no set template for how an individual will react to news of their job loss. Reactions are dependant on an […]
According to the Australian National Occupational Health and Safety Commission Report, December 2003, high stress levels lead to thousands of stress-related WorkCover claims every year. Cases of mental stress had by far the highest median (8.5 weeks) and average (16 weeks) time lost, and accounted for 29% of all new cases of disease. This is […]
Burnout is a syndrome which occurs due to prolonged emotional strain of dealing extensively with other human beings, particularly in helper and recipient relationships. Burnout is categorised as a type of stress. Unlike normal workplace stress which predominately affects individuals physically, burnout affects individuals emotionally. The term burnout was introduced in the 1970’s, and although […]