Negotiation is defined by the Macquarie Dictionary (1998) as ‘to confer (with another) with a view to agreement’. There are no formal rules governing how these negotiations are to be conducted, although there are culturally accepted styles or approaches for doing so. What negotiation and conflict have in common? The obvious common denominator in negotiation […]
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Active listening is an essential skill counsellors can exploit to develop a positive and healthy interaction with a client. “Active listening intentionally focuses on who you are listening to, whether in a group or one-on-one, in order to understand what he or she is saying. As the listener, you should then be able to repeat […]
Allen (2001) explains that the essence of time management is completing decisions and determining action steps about the things that capture our psychological and physical space. To cope with everyday demands, Allen has suggested a processing sequence of work and tasks: Collect all situations, projects and tasks that need to be done, including those that […]
In 1908, the richest man in the world at the time, the famous steel magnate Andrew Carnegie, commissioned Napoleon Hill to interview and study the 504 most successful people of the day. The objective was to distil which attributes these highly successful business pioneers had in common. Hills resulting book, “Think and Grow Rich”, came […]
Assertiveness is the ability to express one’s feelings, opinions, beliefs and needs directly, openly and honestly, assert one’s rights whilst respecting the feelings and rights of another (Lloyd, 1998). Non-assertive individuals may be passive, aggressive or passive-aggressive. Passive clients appear to be unconcerned with their own rights and are more likely to allow others to […]
Unfortunately ‘organisational restructuring’ and ‘downsizing’ are common events in today’s workplace. For those individuals who suddenly lose their job, financial pressures can be overwhelming. Most support individuals receive focus on supporting the individual financially. However even under the best conditions where someone has ample savings and decent job prospects, suddenly losing a job is an […]
“To be effective learners we must (1) perceive information, (2) reflect on how it will impact some aspect of our life, (3) compare how it fits into our own experiences, and (4) think about how this information offers new ways for us to act. Learning requires more than seeing, hearing, moving, or touching to learn. […]
Leisha is a 17 year old girl who has a young infant daughter Tippa aged 15 months. Her partner left the relationship before Leisha had the baby and hasn’t been seen or heard of since. Leisha lives at home with her parents. Initially Leisha was very scared about having a baby, and although she went […]
Experience and the literature inform us that transitions or changes in life are inevitable and you can fight them, flee from them or preferably accept that you need to prepare for and adapt to the changes in some way. Having confidence in being able to plan for and adapt to change, by having skills and […]
It is a bit difficult to define ineffective options simply because it is easier to describe those situations where people have ineffective options to react to change. Nonetheless some ineffective options may include: Denying that a change is occurring; Not being aware of one’s environment — of change that is emerging over time; Not planning […]
People often avoid change; opting for predictability and control, rather than the more stoic, flowing style of embracing life’s challenges. But life is a dynamic balance of negatives and positives, and focusing on the positive aspects of change can be the difference between growing under duress and thriving in any environment, or experiencing continuing stress […]
Have you written down your New Year Resolutions yet? This time of the year brings much expectation and with it, motivation to perk up and to engage in projects which have been for long pushed aside. It is time to think about improvement! Below are eight ideas that can help you increase your personal and […]
In this series of posts, we’ll explore the elements involved in a relationship breakdown, from its early stages to post-break contact. Hopefully this will be useful to the many couples who are faced with relationship challenges and suffer the emotional consequences derived from it. Follow-Up Posts: Warning Signs Stages of a Relationship Relationship Healing Obstacles […]
Kate is 21 years of age and has a very poor self image; in fact she hates the way she looks. As a result, Kate has such low self esteem that it prevents her from looking for work. Kate’s mother is concerned about her daughter’s feelings and subsequent unemployment and therefore has encouraged her to […]
“Stress is an ignorant state. It believes that everything is an emergency.” (Natalie Goldberg) Stress in the workplace is common and caused by many different factors and issues. Many problems may never be fully resolved and the amount of stress a person experiences is often determined by whether or not they can accept that some […]