Stress

Anger Management Strategy: Record the Episode

To begin the management of anger, both counsellor and client require an understanding of the client’s expressive patterns. This can be achieved by encouraging clients to complete an Anger Episode Record. This is a record of each trigger, appraisal, experience, expressive pattern and outcome the client encounters during an established time period. Trigger The target […]

The Anger Episode Model

Kassinove & Tafrate (2002) developed the anger episode model after conducting research that observed individuals responding to anger in real-life situations. The model has five main components, each interlinked with the next (click on the image below). Defining the Components of the Anger Episode Model Triggers are external or internal events, words, thoughts or experiences […]

Using the Anger Thermometer

The anger thermometer can be used in counselling as a mechanism for discussing various anger-provoking scenarios and establishing the label befitting the feeling evoked. Scenarios can range from yielding reactions that are mild to reactions that are intense. Examples include, the feeling evoked when: you are woken up 10 minutes early (mild) you know someone […]

Series: Anger Management

“Anger: Kassinove and Sukhodolsky (1995) defined anger as a felt emotional state. This private state varies in intensity and duration, as well as frequency, and is associated with cognitive distortions, verbal and motor behaviours, and patterns of physical arousal. Although anger may emerge spontaneously, another person is typically seen as the cause of anger. And […]

Workplace Harassment: Tanya’s Case Study

Tanya is an 18 year old girl who works part time in a shoe store to pay her way through university. The manager is Brad a 29 year old, fit looking man who is a real go-getter can-do sort of personality. Tanya is by contrast quite shy and very well mannered. Tanya asked Brad one […]

Workplace Harassment: Jack’s Case Study

Jack is a 59 year old single male who is a manager in a busy retail firm. Jack feels that life has passed him by a bit. He is regarded as a good manager but he has no ambitions at his stage of life to advance any more. He has worked for the firm for […]

Workplace Bullying: Effective Resposes

Here are some recommendations to effectively deal with workplace bullying or harassment. In the next post, we’ll explore a case study example of preferred options. Learn about people and their personalities — so that you don’t become a serial victim of another person’s bullying or harassing behaviour. Refer back to the work of Brinkman & […]

Workplace Harassment: Leanne’s Case Study

The following case study is based loosely around a real story but the people and the circumstances are fictional. Leanne is a 48 year old woman who is one of two product managers in a major computer parts facility. Leanne has excellent qualifications and experience as a manager in the computer sales industry. However she […]

Workplace Bullying: Ineffective Responses

Defining ineffective options is really difficult because there is not a lot of research evidence to guide people about what are effective and ineffective responses to workplace harassment and bullying in context (Commonwealth Department of Health and Aged Care, 2000: 35). Obviously becoming mentally ill and suicidal should be considered as ineffective responses and a […]

Bullying and Your Health

According to Field ([2002-2004, Web site (accessed 21/08/06): www.bullyonline.org/workbully/amibeing.htm): ‘Bullying causes injury to health and makes you ill. How many of these symptoms do you have? Constant high levels of stress and anxiety Frequent illness such as viral infections especially flu and glandular fever, colds, coughs, chest, ear, nose and throat infections (stress plays havoc with […]

Bullying Behaviours

Let’s identify some key elements of a bully in the following list, adapted from Witheridge’s (2001: 4) outline of open versus hidden bullying. Open Bullying Behaviours Physical violence Shouting or swearing at someone in public or private Instant rages over trivial matter Humiliating someone in front of colleagues Ignoring or isolating someone in public deliberately […]

Why Do People Harass and Bully?

Brinkman and Kirshner (2003: 7) argue that depending upon goals and intentions of people in an organisation for example certain personality characteristics and behaviours emerge depending upon what a task may entail. They claim that there are 4 intentions that people use in their lives in order to function in undertaking tasks. They include: Get […]

What is Bullying Then?

Source: www.bullyonline.org/workbully/amibeing.htm “Constant nit-picking, fault-finding and criticism of a trivial nature – the triviality, regularity and frequency betray bullying; often there is a grain of truth (but only a grain) in the criticism to fool you into believing the criticism has validity, which it does not; often, the criticism is based on distortion, misrepresentation or fabrication. […]

Series: Coping with Workplace Harassment

“Bullying is a compulsive need to displace aggression and is achieved by the expression of inadequacy (social, personal, interpersonal, behavioural, professional) by projection of that inadequacy onto others through control and subjugation (criticism, exclusion, isolation etc). Bullying is sustained by abdication of responsibility (denial, counter-accusation, pretence of victimhood) and perpetuated by a climate of fear, […]