Mediation is fast becoming a commonly accepted alternative form of dispute resolution. For most of us, we have probably heard of mediation as a tool for separating and divorcing couples to settle disputes before going to court or a process used in formal and informal industrial and workplace disputes, but there are elements of mediation […]
Conflict Management
What is Mediation?
“Mediation” is a means of resolving disputes between two or more parties who possess a genuine desire to achieve a mutually satisfying outcome. The counsellor in the process acts as the “mediator” by assisting the disputing parties to focus on a mutual problem, discuss possible solutions and agree upon a solution. Mediation is confidential, however […]
- December 1, 2009
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- Counselling Theory & Process, Relationship & Families
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