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Four years ago I sat in a holiday unit staring at a selection of tablets that I, with a solid background in healthcare, was certain would take away all pain, permanently. I remember staring at the telephone in the room for an hour. Even now I do not know why I called 13 11 14 and spoke to Lifeline. The conversation was a turning point for me.

In February 2008 I was offered a role managing Lifeline Top End; a questionable honour as, at the time, it had lost its staff and funding and all that remained was a Board that believed in the service and a few trained telephone counselling volunteers anxious to continue to use their skills. I took the job on the basis that in six months I would have the service up and running, or would give valid reasons why the service was unviable.

Within 6 weeks I knew that the service was not only viable, but able to expand into new areas given the right opportunities and leadership. That same year I undertook the Certificate IV in Telephone Counselling so as to fully understand the requirements on volunteers.

I discovered a hunger for learning that I quickly fed with the AIPC Counselling Diploma. Now I am studying the Degree, have 31 Telephone Counsellors, 25 Counselling students, and operate as the NT Assessor for AIPC Diploma Students. I have found my raison d’être and want to make Lifeline Top End a centre of excellence.

Jane Johnson
AIPC Graduate
Executive Officer – Lifeline Top End

One Response to “Graduate Story – Jane Johnson”

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  1. Angie says:

    Dear Jane!
    Thankyou so much for sharing your journey with such honesty and encouragement! Congratulations! You found a way to love what you do and do what you love! Imagine the legacy that you will create for future generations in the NT who will benefit from your genius! Fantastic! And it has inspired me! I am just starting on Unit 2. It feels like such a long road ahead and i’m unsure what i want to even do with it exactly. Like holding a cool piece of putty clay in my hands, i have no idea what shape or form i want to create. But hearing your story has confirmed me to hang in there and the beauty and gift will take on a life of it’s own. Thank you! Angie, from Brisbane, Aust.

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