Category: Stress Issues, Case Management Author: Leanne Chapman Leah is a 24 year old woman who was recently discharged from the Army on medical grounds. During her four years in the Army, Leah experienced high levels of stress and anxiety which she coped with by drinking heavily. When she presented for counselling, ... Read More
Active listening is an essential skill counsellors can exploit to develop a positive and healthy interaction with a client.
"Active listening intentionally focuses on who you are listening to, whether in a group or one-on-one, in order to understand what he or she is saying. As the listener, you should then... Read More
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