Barsky, A. E. (2007). Conflict resolution for the helping professions (2nd ed.). Belmont, CA: Thomson Brooks/Cole. 364 pages. ISBN: 0-495-09225-8Conflict Resolution for the Helping Professions offers a comprehensive coverage of the fundamental principles associated with conflict resolution. Specifically the author focuses on the areas of negotiation, mediation, group facilitation and ... Read More
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